Refund Policy


At Class One Percent, we take pride in every piece we create. If something isn’t right with your order, we’re here to help make the process as seamless as possible.

14-DAY RETURN WINDOW

We offer a 14-day return window, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be returned in the same condition in which it was received. Items must be unworn, unused, unwashed, with all original tags attached, and in their original packaging. You’ll also need proof of purchase or your order confirmation.

HOW TO START A RETURN

To request a return, please contact us at clasonepercent@gmail.com with your order number and reason for your return.

If your return is accepted, we’ll provide instructions on how and where to send your item. Please do not send items back without first contacting us and receiving return authorization. Unauthorized returns may not be accepted.

For any questions regarding a return, please contact us at clasonepercent@gmail.com.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order as soon as it arrives. If your item is damaged, defective, or you received the incorrect item, contact us immediately so we can review the issue and work to make it right.

NON-RETURNABLE ITEMS

Certain items are not eligible for return, including:

  • Sale or clearance items

  • Gift cards

  • Personalized, customized, or special-order items

  • Items that have been worn, washed, used, or altered

If you’re unsure whether your item is eligible for a return, please contact us before sending it back.

EXCHANGES

At this time, we do not offer direct exchanges for size or color changes. The fastest way to receive a different item is to return your eligible item and place a new order once your return has been accepted.

If you received a defective or damaged item, please contact us at clasonepercent@gmail.com so we can assist you with a replacement when available.

REFUNDS

Once your return is received and inspected, we’ll notify you by email regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original method of payment within 10 business days. Please keep in mind that your bank or credit card provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us at clasonepercent@gmail.com.

LATE OR MISSING REFUNDS

If you have not received your refund after it has been approved, we recommend checking with your bank or credit card provider first, as processing times may vary.

If you have completed these steps and still have questions about your refund, please contact us at clasonepercent@gmail.com.

Thank you for supporting Class One Percent. We appreciate you being part of a community built for those pursuing more.